Aurea has been extremely helpful! Exactly what an anxious first time home buyer needs—a knowledgeable, patient, responsive, professional, caring, and sympathetic loan officer to walk them through the many many steps and the detailed process of getting a loan. I am so grateful I was introduced to Aurea, and I have recommended her to everyone in my circle.

Aurea Vera was supremely knowledgeable, level-headed, and transparent [...] She always went the extra mile for us when we hit a snag [...] Because of her, we not only have a great mortgage, we also know we have a great bank.

As with many people, finances are emotionally charged for me, and Aurea reassured me from the very beginning that I was taking the right steps. When we encountered challenges, she calmly guided me through them and explained everything thoroughly and thoughtfully. Most importantly, Aurea knew when to reach out and how best to communicate given the circumstances of the moment. Her sense of people and what they need combined with her expertise is a rare set of qualities in a financial professional, and I'm so grateful to have worked with her.

We are so incredibly grateful for you! From your perseverance in finding a loan program that could work for us, to answering our panicked questions and all the way to checking in on us in the midst of life events, your guidance and support has been absolutely pivotal for us. It’s not an exaggeration to say that this wouldn’t be happening without you. So, from the bottom of our hearts, thank you for all of your care, effort and follow-through!

Thank you for all your help, patience, kindness, and encouragement throughout the home buying process. You were a godsend, and I am so grateful to have worked with you! Your calm demeanor and wise and thoughtful words were beyond helpful. You are amazing at what you do, and I appreciate you!

I would like to let you know how much Mrs. Aurea Santiago Vera had played a key role by walking us through the process. We give her lots of credit for caring about us and for being so professional. She really knows how to care about people. We cannot thank her enough for being so dedicated to her work.