On Tuesday, November 24, an update to your Business Mobile Banking App will be available for you to download. This update contains important security features that need to be established. If you have automatic updates enabled on your iPhone®, Tablet, or Android device then no further action is required. If you do not have automatic updates enabled, please download the updated Cambridge Savings Bank Business Banking App from the App Store® or get it on Google PlayTM. 
If you have any questions, commercial clients please call Client Services at 617.441.7051 Monday through Friday (excluding Federal Holidays). 8:00am – 5:30pm. Small Business clients, please call the Customer Contact Center at 888.415.5626 Monday through Friday (excluding Federal Holidays) 9:00am-6:00pm or on Saturdays from 9:00am to 3:00pm.

CSB Branch Safety Policy

At CSB, our brand promise of “Always you.®” applies to the continued health, safety, and well-being of our customers, our employees, and our communities.

Effective Monday, June 22nd, all CSB branches will be open with the following special hours and will no longer require you to make an appointment. At this time, our hours are Monday through Friday from 9:00am-4:00pm and Saturday from 9:00am-1:00pm.

Customers who visit our branches will be required to wear masks when entering the building and follow CSB’s social distancing guidelines. For customers who cannot wear a mask, please continue to bank with us through our drive-up and ITM locations during branch hours, ATMs, and Online Banking.

To keep our customers and employees safe while in our branches, CSB will:

  • Regularly clean high-touch shared surfaces like door handles, counters, desks, and ATM vestibules
  • Use new barriers and branch signage to maintain safe social distancing
  • Limit branch capacity to maintain a safe distance from one another

In addition to our safety measures above, our branch team members will:

  • Wash their hands and use sanitizer frequently
  • Avoid close contact with you and their fellow team members
  • Wear masks to keep you, themselves, and their families safe
  • Frequently clean and disinfect shared surfaces

If you have questions about our branch safety policy, reach out to our Contact Center at 888.418.5626 or email us with non-sensitive inquiries at info@cambridgesavings.com

Secure Emails

Cambridge Savings customers who are enrolled in Online Banking can submit secure emails that include account specific information by logging into Online Banking and selecting the “Secure Email” option from the navigation bar. (It is located right under the “Sign Off” link). Please remember that you should never submit account and personal information through regular email as it may not be secure.