On Tuesday, November 24, an update to your Business Mobile Banking App will be available for you to download. This update contains important security features that need to be established. If you have automatic updates enabled on your iPhone®, Tablet, or Android device then no further action is required. If you do not have automatic updates enabled, please download the updated Cambridge Savings Bank Business Banking App from the App Store® or get it on Google PlayTM.
If you have any questions, commercial clients please call Client Services at 617.441.7051 Monday through Friday (excluding Federal Holidays). 8:00am – 5:30pm. Small Business clients, please call the Customer Contact Center at 888.418.5626 Monday through Friday (excluding Federal Holidays) 9:00am-6:00pm or on Saturdays from 9:00am to 3:00pm.

COVID-19 Resource Center

PPP Forgiveness

Resources for Paycheck Protection Program Loan Forgiveness.

Important Resources

Visit the following sections to learn how CSB can help with your financial well-being during the COVID-19 crisis.

Locations & Contact Center

Updates on hours of our locations, drive-ups, ITMs, and Contact Center.
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Online & Mobile Banking

Bank from home. Learn how to set up and use Online and Mobile Banking tools for personal and business banking.
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Financial Hardships

Fee waivers, increased limits, and additional services to help you through these difficult times.
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Small Business Programs

Grants and programs to help small businesses.
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Non-profit Support

Our Charitable Foundation is elevating our giving by $1 million dollars for the current year.
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FAQs

Frequently asked questions customers are asking, and resources and guidance from our government and the CDC.
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These are unprecedented times, but we are working hard to support our customers and communities.

20,000 employees of small business customers are keeping a paycheck through the Paycheck Protection Program

Over 200 small businesses who will have an additional 6 months of relief of loan payments deferred

Over $1.2M in community giving and an additional $1M for COVID-19 grants to support local non-profits

Over 229 customers with assurance from CSB, that they’ll have some relief of their loan payments for at least 4 months or more

Supporting our restaurant customers by purchasing lunches for caregivers at local healthcare facilities

Waiving late fees and ATM fees for consumers during this time

A Message to Our Customers

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Fraud Awareness

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Economic Income Payments

FAQs

CSB Branch Safety Policy

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