Branches, ITMS, & Contact Center

ACCESSING OUR BRANCHES & YOUR ACCOUNTS

Effective Friday, February 19th, all CSB branches will be open with the following special hours and will no longer require you to make an appointment. At this time, our hours are Monday through Friday from 9:00am-4:00pm and Saturday 9:00am-1:00pm.

Customers who visit our branches will be required to wear masks when entering the building and follow CSB’s social distancing guidelines. For customers who cannot wear a mask, please continue to bank with us through our drive-up locations during branch hours, Online, and Mobile Banking.

Our seven (7) drive-up branch locations are still available to support you Monday through Friday 9:00AM-4:00PM and Saturday 9:00AM-1:00PM. All of your banking activities can be serviced through the drive-up window. In addition to our drive-up branches, you can also use our five (5) ITM locations, or any of our many ATM locations to perform your transactions.

If you are sick or have been in contact with anyone who is sick or has been sick within the last 14 days, we kindly ask that you transact using our vast digital banking capabilities for consumer and business customers instead of visiting a drive-up branch, ATM, or ITM location.

CSB BRANCH DRIVE-UP WINDOW LOCATIONS

Monday-Friday 9:00AM-4:00PM and Saturday 9:00AM-1:00PM

Arlington Center

626 Massachusetts Avenue

 

Burlington 3rd Ave

140 Middlesex Turnpike

East Arlington

188 Massachusetts Avenue

 

Concord

202 Sudbury Road

Bedford

181 Great Road

 

Watertown

54 Arsenal Street

Melrose

638 Main Street

CSB ITM LOCATIONS

Monday-Friday 8:00AM-6:00PM and Saturday from 8:00AM-3:00PM

 

Cambridge: Harvard Square

1374 Massachusetts Avenue

Cambridge: Inman Square

1378 Cambridge Street

Cambridge: Porter Square

Shopping Center

53 White Street

Burlington: Cambridge St.

 154 Cambridge St.
 

Charlestown

1 Thompson Square

Contact Center

Mon - Fri 8am to 6pm

Saturday 9am to 3pm

Sunday closed for calls, email support available from 10am to 1pm

888.418.5626

617.864.8700

EMAIL

Non-sensitive inquiries

info@cambridgesavings.com

Secure Emails

Cambridge Savings customers who are enrolled in Online Banking can submit secure emails that include account specific information by logging into Online Banking and selecting the “Secure Email” option from the navigation bar. (It is located right under the “Sign Off” link). Please remember that you should never submit account and personal information through regular email as it may not be secure.