IMPORTANT: Planned Outage for CSB Banking Services (10/2 at 5:00 PM-10/4*) Learn more

 

Branches, ITMS, & Contact Center

ACCESSING OUR BRANCHES & YOUR ACCOUNTS

Effective Monday, June 22nd, all CSB branches will be open with the following special hours and will no longer require you to make an appointment. At this time, our hours are Monday through Friday from 9:00am-4:00pm and Saturday from 9:00am-1:00pm.

Customers who visit our branches will be required to wear masks when entering the building and follow CSB’s social distancing guidelines. For customers who cannot wear a mask, please continue to bank with us through our drive-up and ITM locations during branch hours, ATMs, and Online Banking.

Our six (6) drive-up branch locations are still available to support you Monday through Friday 9:00AM-4:00PM and Saturday 9:00AM-1:00PM. All of your banking activities can be serviced through the drive-up window.  In addition to our drive-up branches, you can also use our three (3) ITM locations, or any of our many ATM locations to perform your transactions.

If you are sick or have been in contact with anyone who is sick or has been sick within the last 14 days, we kindly ask that you transact using our vast digital banking capabilities for consumer and business customers instead of visiting a drive-up branch or ITM location.

CSB DRIVE-UP BRANCH LOCATIONS

Drive-up branch hours are 9:00AM-4:00PM Monday-Friday and Saturday 9:00AM-1:00PM

Arlington Center

626 Massachusetts Avenue

 

Burlington 3rd Ave

140 Middlesex Turnpike

East Arlington

188 Massachusetts Avenue

 

Concord

202 Sudbury Road

Bedford

181 Great Road

 

Watertown

54 Arsenal Street

Melrose

638 Main Street

CSB ITM LOCATIONS

ITM hours are 8:00AM-6:00PM Monday-Friday and Saturday from 9:00AM-3:00PM

 

Cambridge: Inman Square

1378 Cambridge Street

Cambridge: Porter Square

Shopping Center

53 White Street

Charlestown

1 Thompson Square

Contact Center

Mon - Fri 8am to 6pm

Saturday 9am to 3pm

Sunday closed for calls, email support available from 10am to 1pm

888.418.5626

617.864.8700

Melrose Bank Customers

866.665.2500

Melrose Bank Online Banking Support

866.305.3616

EMAIL

Non-sensitive inquiries

info@cambridgesavings.com

Secure Emails

Cambridge Savings customers who are enrolled in Online Banking can submit secure emails that include account specific information by logging into Online Banking and selecting the “Secure Email” option from the navigation bar. (It is located right under the “Sign Off” link). Please remember that you should never submit account and personal information through regular email as it may not be secure.