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A Message to our Customers

During these unprecedented times, we want to continue to share the ways that Cambridge Savings Bank is here for you, for our communities, and for our employees. Our brand promise of "Always you" is built on a 186-year legacy of financial strength, flexibility, service and collaboration. While this time is unlike any other, we remain focused on our commitment to your financial well-being, and we encourage you to lean on us. 

We are closely monitoring and following the guidance of the Centers for Disease Control (CDC), and local Massachusetts government agencies. This includes enhanced frequency and meticulous cleansing of all of our locations, branches and frequently touched surfaces such as ATMs. Our teams and facilities are equipped with the training, tools and cleaning products needed. Additionally, we are encouraging any employee who may be experiencing symptoms of illness to stay home and get well.

As always, we are here to serve you, and we recognize you may have a heightened level of questions and concerns during this uncertain time. Your Branch team, Loan Officers and Customer Service teams are here to support you.


Our mission of service and support for our communities is critical now more than ever. Our Charitable Foundation elevated our giving by one million dollars for 2020. Our enhanced giving was designated for organizations who required additional support during this pandemic, such as food pantries, senior services, and other support organizations in the communities we serve. We will continue to support local charitable organizations in 2021 and beyond.

Please know that during this unprecedented time, we remain focused on providing you with the best possible service, no matter what way you choose to bank with us. Thank you for being a loyal CSB customer. 


Always you,

Signature of Wayne Patenaude, President & CEO Cambridge Savings Bank

Wayne Patenaude
President & CEO