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The changing role of the chief credit officer and how it varies by bank size

 

As a chief credit officer here at Cambridge Savings Bank (CSB), Michael Bonsey knows firsthand how the role he’s in has shifted because of the pandemic and what that means for community bank customers in particular.

Listen to this podcast as Bonsey discusses:

  • How the role of a chief credit officer differs between community banks and national banks.
  • What customers can expect from a chief credit officer at most community banks.
  • The relationships lenders have and how they impact customers.
  • The advantages of working with a community bank.
  • How assessing risk within a business has changed since the pandemic.
  • Lessons learned from Covid-19.