On Tuesday, November 24, an update to your Business Mobile Banking App will be available for you to download. This update contains important security features that need to be established. If you have automatic updates enabled on your iPhone®, Tablet, or Android device then no further action is required. If you do not have automatic updates enabled, please download the updated Cambridge Savings Bank Business Banking App from the App Store® or get it on Google PlayTM. 
If you have any questions, commercial clients please call Client Services at 617.441.7051 Monday through Friday (excluding Federal Holidays). 8:00am – 5:30pm. Small Business clients, please call the Customer Contact Center at 888.418.5626 Monday through Friday (excluding Federal Holidays) 9:00am-6:00pm or on Saturdays from 9:00am to 3:00pm.
 

Resource Center for Melrose Bank System Integration

It has been a few months since Melrose Bank officially became Cambridge Savings Bank and we’ve enjoyed getting to know and welcome our new Melrose customers.

The next step is transitioning you completely to the suite of CSB products and services so that you can enjoy the full Cambridge Savings Bank experience. This will be done by converting your account(s) from Melrose’s current core banking system to the CSB system. This is set to occur in early October and our goal is to do as much of the work for you as possible. Here you will find all the information you need to ensure your seamless transition to being a CSB customer. However, we encourage you to reach out to us should you have any questions at all.

Important Resources

Visit the following sections for the information you may need as you complete your transition to CSB.
  • Key Dates & Planned CSB Banking Outage

    Important dates that include account access availability over the system integration weekend and action items that may be needed for your accounts and services post system integration.
    Learn More
  • Personal & Small Business Checking and Savings

    Details about the transition of your personal & small business account(s) to a CSB Account. Learn about account access and other details including how to opt into eStatements.

    Learn More
  • Loans

    Info about your loan account(s) including Mortgages, Personal Loans & Lines of Credit, Small Business, and Commercial Loans. Plus, how to set up payments to CSB.
    Learn More
  • Debit Cards

    Learn what you need to do to activate your new CSB debit card and its many benefits.

    Learn More
  • Online & Mobile Banking

    How to log in for the first time, set up eTransfers, and use Mobile Banking.
    Learn More
  • FAQs

    Frequently asked questions about the transition.

    Learn More

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