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Frequently Asked Questions

The best banking tool around? Understanding.

Click on a topic below to jump to frequently asked questions for that topic. 

If you can’t find the information you need, give us a call at 888.418.5626 or email info@cambridgesavings.com.

Online Banking

Mobile Banking

Apple Watch®

TouchID®

Quick Balance

Mobile Deposit

Online Account Opening

Checking

Routing

Savings

Money Market Account

Abandoned Property

International Wires

Incoming International Wires

Chip Card Technology

Mobile Wallet

Card Control

Credit Score

CardValet

General

Transactions

Controls & Alerts

Fraud Alert Text Messages

TLS Security Software Upgrade

Username & Password Retrieval

CD Management

Money Movement

Debit Card

Connect With Us

Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. 

Apple, the Apple logo, iPhone, iPad, Apple Pay, 3D Touch, Touch ID, iTunes® and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries.

Android, Chrome, Google Pay, Google Play and the Google Logo are trademarks of Google LLC.

Samsung Electronics America, Inc. Samsung, Samsung Pay, Galaxy S and Galaxy Note5 are all trademarks or registered trademarks of Samsung Electronics Co., Ltd.

Money Market
2 Transfers from statement savings or money market accounts to another account or to third parties by check, preauthorized, automatic, telephone, facsimile, or computerized transfers are limited to six transfers per calendar month. Continued transfers/withdrawals exceeding these numbers will result in the permanent restriction of those transfers. (For retirement money market accounts, you are not allowed any checks or drafts to third parties.)

Chip Card Tech
MasterCard is a registered trademark of MasterCard International Incorporated. 

Mobile Wallet
3If your debit card is already connected to your iTunes® account, just enter the card security code within Wallet. Follow the instructions and you're ready to go.

4A Samsung account is required to use Samsung Pay.

5Cambridge Savings Bank does not charge a fee; however, standard data rates may apply from your wireless provider.