Career Center | Cambridge Savings Bank

Auditor: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. Under supervision of the Audit Manager, responsible for performing audits of bank departments, subsidiaries and affiliates according to generally accepted auditing standards.

Client Service Specialist: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. The Client Service Specialist is responsible for providing a high level of client experience to the bank’s small business and commercial client as a first point of contact within with Customer Resource Center Team. Using innovative banking solutions and the most welcoming and friendly service, you will focus on delivering an outstanding, seamless client experience while collaborating with business partners, and representing our brand promise of treating every client like they are our only client.

Commercial Credit Coordinator: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. The Commercial Credit Coordinator provides administrative support for the Commercial Lending areas of the Bank, including Credit Administration’s pipeline management, quality assurance, regulatory compliance efforts, processing of all approved loan requests, and the creation and ongoing maintenance of financial reporting ticklers.

Commercial Real Estate (CRE) Loan Officer: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. Under the supervision of the Commercial Real Estate (CRE) Team Leader, SVP, this role will originate, underwrite and administer Commercial Real Estate loans for the Bank's CRE portfolio. This role will also maintain an active marketing/calling program, primarily within Cambridge Savings Bank’s identified Core Market communities. The intent is to generate new loan and deposit prospects for CRE and referral business for other CSB business lines. Additionally, the CRE Loan Officer will ensure that all credit standards of the Bank are met.

Consumer Loan Analyst: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. The Consumer Loan Analyst is responsible for managing consumer loan requests from application through funding, delivering a responsive, complaint, and customer-focused experience. Serves as a primary point of contact for borrowers and internal partners while processing, underwriting, and closing consumer loans, including personal loans, overdraft lines of credit, credit builder loans, and deposit-secured loans. In addition, the Consumer Loan Analyst is responsible for the disclosing and processing of home equity loans and lines of credit to ensure a seamless, efficient, and compliant loan experience from application to closing and works closely with borrowers, Loan Officers, Underwriters, and internal departments to gather documentation, analyze borrower qualifications, prepare and submit loan files, and communicate key updates throughout the loan lifecycle with a strong focus on accuracy, regulatory compliance, and client service, to directly contribute to successful loan closings and maintaining a positive borrower experience.

CX Program & Insights Analyst: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. Reporting to the Director of Market Research and Segmentation, the CX Program & Insights Analyst is responsible for managing the day-to-day operations of the customer feedback (or CX) program, analyzing customer and market data, and supporting customer segmentation to drive customer-centered, data-driven decision-making throughout CSB.

Data Analyst: Waltham

Description. The Head of Payment & Card Operations is a senior operational leader responsible for strategic planning, execution, risk management, and continuous improvement of the Bank’s payment systems and card operations. This role ensures reliable, compliant, and scalable payment processing across ACH, Wires, RTP / FedNow, Zelle®, Debit / ATM, and digital payment platforms. The leader will partner cross-functionally with Product, IT, Treasury, Risk, Compliance, and Lines of Business to modernize payment capabilities and drive operational excellence and enhance customer experience. The role plays a important part in the Operations and Service division, executing strategic priorities established by the Head of Operations and Service.

Data Governance Analyst: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. The Data Governance Analyst will partner with the Director, Analytics and Data Governance, CSB data owners and data stewards, IT, Operations, and the Data Team to implement Data Governance documentation, policies and procedures, and data quality initiatives throughout the organization. This will include partnering across all lines of business to build awareness, to gain alignment on definitions and measurement, and to enhance data quality throughout CSB.

Digital Payments Specialist: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. The Digital Payments Specialist plays a key role in ensuring the accuracy, reliability, and compliance of digital payment operations across multiple channels, including Zelle, Cards and ATM networks. This position involves reconciling transactions, managing general ledger activity, handling escalated customer inquiries, and investigating and resolving disputes in accordance with Regulation E. The role also includes monitoring alerts, addressing discrepancies, supporting fraud and risk activities, assisting charge-off reporting, and collaborating with internal teams to enhance processes and maintain regulatory compliance.

This position is ideal for someone who thrives in a fast-paced environment, values operational excellence, and is deeply committed to delivering positive customer outcomes.

Director of Automation: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. The Director of Automation will be part of the Transformation and Commercial Technology team. The Director of Automation will be developing, designing and implementing automation at CSB. You will have a strong background in AI, machine learning, and automation, with a deep understanding of how these technologies can be leveraged to improve performance across digital advertising, customer experience, and internal processes.

Encompass Administrator: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. The Encompass Administrator plays a key role in supporting the Encompass loan origination system by providing day-to-day user support, troubleshooting, and system maintenance. This role requires prior Encompass and mortgage operations experience and operates with moderate autonomy while working closely with the team under the guidance of the Residential Loan Operations Manager. The position reports to the Residential Loan Operations Manager and supports the efficiency, stability, and ongoing optimization of the Encompass environment through effective collaboration and change management support.

Enterprise Risk Reporting Analyst: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity and inclusion. The Enterprise Risk Reporting Analyst operates within Enterprise Risk Management (ERM) and is responsible for providing analytical and program management support for risk reporting, including key financial and non-financial risks. This work ensures sustainable risk management practices for managing risks in line with the Enterprise Risk Management Framework and within the Bank’s Risk Appetite.

The Enterprise Risk Reporting Analyst will drive high-impact risk analyses to enhance our reporting strategies, increase visibility and scalability, and improve risk-related workflows. The Enterprise Risk Reporting Analyst will use data to increase operational efficiency, build scalable infrastructure, and create insightful reports, which will directly influence operational and strategic decisions and help detect, manage, and reduce risk more effectively across the organization. This role will help execute risk reporting, provide oversight and analysis of trends and levels of risk exposure. The Analyst is an important role in the continued development and maturity of ERM, ensuring risk management activities are aligned with best practices and regulatory guidance.

This role will collaborate with Finance, Credit, Compliance/BSA, Data, Operations, Information Security, Technology, as well as key Business leaders to ensure that risk metrics are appropriately measured, analyzed, and reported.

Executive Assistant: Waltham

The Executive Assistant provides high-level administrative and operational support to one or more members of the Executive Leadership Team and serves as a primary point of contact for internal and external stakeholders. This role ensures leaders’ time, priorities, and communications are managed effectively, enabling efficient decision-making and execution across the organization. The position requires exceptional judgment, professionalism, and a high degree of confidentiality and discretion. The Executive Assistant must be able to thrive in a fast-paced, highly visible environment while collaborating closely with multiple executives, their teams, and other administrative partners. This role may also serve as a liaison to the Board of Directors, senior leadership, and cross-functional teams, supporting coordination, communication, and alignment across the organization.

Float Assistant Branch Manager: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. As a Float Assistant Branch Manager, you will work closely with your Branch Manager to lead and inspire a team focused on driving performance, delivering exceptional customer experience, and maintaining a positive work environment. Your leadership will foster a collaborative culture that values teamwork and partnerships with internal departments to ensure a seamless experience for our customers. By leveraging innovative banking solutions, offering outstanding service, and continuously deepening our relationships with both consumer and business customers, you will be instrumental in upholding our brand promise: treating every customer as if they were our only customer.

Head of Operations & Customer Success: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. As the Head of Operations & Customer Success, Senior Vice President, you will be responsible for the development, quality, and overall management of the enterprise Operations and Service teams. This role oversees Bank Operations (Deposit Operations, Card services, Fraud Operations support, Treasury Product Operations, Business Control, Business Transformation and Re-engineering); Loan Operations and Servicing (Loan administration and Loan Servicing); and Client Services (all lines).

The primary focus is to accelerate an end-to-end client experience that provides a differentiated experience for customers and an optimized, efficient operating model in support. This includes seamless, integrated onboarding, service, and end-to-end processes constructed across the bank to drive superior service and continually improve in support of a frictionless internal operating model and customer experience.

The role requires demonstrated expertise of enterprise-wide operations, end-to-end process re-engineering, automation use, and talent models that optimize, create efficiency, scale and demonstrate strong customer experience to measure and deliver on the expected client experience.

Customers or clients are defined as customers CSB serves through digital and physical channels, such as Ivy, it’s digital-only bank, and CSB commercial, small business and consumer customers.

Head of Payment Operations & Card Services: Waltham

Description. The Head of Payment & Card Operations is a senior operational leader responsible for strategic planning, execution, risk management, and continuous improvement of the Bank’s payment systems and card operations. This role ensures reliable, compliant, and scalable payment processing across ACH, Wires, RTP / FedNow, Zelle®, Debit / ATM, and digital payment platforms. The leader will partner cross-functionally with Product, IT, Treasury, Risk, Compliance, and Lines of Business to modernize payment capabilities and drive operational excellence and enhance customer experience. The role plays a important part in the Operations and Service division, executing strategic priorities established by the Head of Operations and Service.

HMDA & QC Specialist: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. The HMDA & QC Specialist is responsible for the accuracy, integrity, and timely submission of the Bank’s Home Mortgage Disclosure Act (HMDA) Loan Application Register (LAR), and for supporting Investor Quality Control reviews, audits, and related due diligence activities. Serving as a critical link between lending operations and regulatory compliance, this role performs detailed data reviews to ensure loan applications are accurately reported in accordance with Regulation C. As the primary steward of data quality, the HMDA & QC Specialist helps safeguard the Bank against regulatory risk while promoting transparent, compliant lending practices.

Mortgage Loan Officer: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity and inclusion. Responsible for selling and originating residential mortgage products and Home Equity products, using initiative and imagination in finding and developing new sources of business. Responsible for Fair Lending outreach and follow through on the Community Reinvestment Act.

Personal Banker: East Arlington

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity and inclusion. The Personal Banker will demonstrate our core values and will focus on building long term relationship with clients and assist our customers in managing their bank accounts and finances.

Personal Banker: Melrose

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity and inclusion. The Personal Banker will demonstrate our core values and will focus on building long term relationship with clients and assist our customers in managing their bank accounts and finances.

Personal Banker: Watertown

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity and inclusion. The Personal Banker will demonstrate our core values and will focus on building long term relationship with clients and assist our customers in managing their bank accounts and finances.

Property Manager: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. The Property Management is responsible for tenant support and lease management, as well as administrative support for Head of Facilities, processing bills, and monitoring the department’s budget.

Quality Control Specialist: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. The Quality Control Specialist performs detailed quality control reviews of deposit account maintenance, onboarding documentation, and system updates across retail, commercial, and digital accounts. The role validates documentation completeness and alignment with established policies and procedures, escalates discrepancies, and supports adherence to regulatory and internal control standards. This position partners with teams across the bank to ensure accurate records and timely resolution of documentation issues.

Senior Commercial Real Estate Portfolio Manager: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. The Senior Commercial Real Estate (CRE) Portfolio Manager, under the supervision of the CRE Portfolio Management Team Leader and assigned Loan Officers, assists with managing the credit risk and loan quality of the CRE loan portfolio by supporting and assisting CRE loan officers with preliminary review and underwriting of new prospective loan opportunities and existing portfolio administration issues including regular customer contact. In addition, they’re responsible for managing the collection of and monitoring of exceptions and related reporting of CRE customer financial information, as well as the management and preparation of a variety of monthly and quarterly portfolio management information reports as directed by supervisors; the position will be assigned responsibility for some smaller and low activity CRE loan accounts.

Solution Architect: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. The Solution Architect plays a critical role in designing, integrating, and evolving technology solutions that support the bank’s business strategy, regulatory obligations, and customer experience. This role partners closely with business and operations leaders, technology teams, vendors, and risk/compliance stakeholders to translate business needs into secure, scalable, and cost-effective technology solutions.

The ideal candidate brings broad technical expertise, hands-on architectural experience, and prior exposure to financial services environments, ideally within banking or other highly regulated industries.

Talent Acquisition Director: Waltham

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity. The Talent Acquisition Director is responsible for developing and executing a comprehensive recruitment strategy that supports the bank’s mission, culture, and long-term growth objectives. This role oversees all aspects of talent acquisition, including workforce planning, sourcing, selection, employer branding, and onboarding. As a key member of the HR leadership team, the Talent Acquisition Director ensures the bank attracts, hires, and retains high-quality talent across all business lines while maintaining compliance with regulatory and internal standards.

Open Positions