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Our approach to your small business. 


You and your business are unlike any other. You have unique needs– and we know that. From the moment you walk through the door, our focus is on you. We believe relationships really matter— we sit, engage, and learn what is important to you so that we can help you in a unique way.

We’re not a bank that is here to just execute transactions– we’re here to build real relationships. We take a genuine interest in knowing you and understanding your business– we listen to your ideas, think about situations from your point of view, and give you honest and genuine advice and guidance. We will be your partner, mentor, trusted advisor, and most importantly, your advocate.

We never take for granted how important it is for you to find the right financial solutions to help your business launch, grow, and thrive. Our relationships don’t just stop once an account is opened or a deal is done– we provide ongoing support and financial education. We seek ways to innovate our products and services to bring you exactly what you need, when you need it, including faster, easier, and more convenient and secure ways to manage your money.

We’re here for you, we’re here with you, and we’re going to be there throughout the entire process. It’s these 1:1 relationships that define us here at CSB.

Ranked #1 Lender to

New Businesses

in Massachusetts by the SBA two years in a row 2016 & 2017

Named Massachusetts

Lender of the Quarter

by the SBA for the third quarter FY 2016

Ranked #1 Lender to

Women Entrepreneurs

in Massachusetts by the SBA in 2014 & 2015

 Learn More About our Small Business Products

 Checking Accounts           Lending Products            Cash Management

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